Last Modified: 7/1/21
FriXion RC Company. (and our brands “FriXionTires,” “FriXionTire Company,” “FriXionBrands,” "ReKoil" "Whip Stixx" “FRIXIONRC,” “FRIXIONRC.com,” “FriXion RC Company,” “FriXion Products,” and “FriXion”) values its customers and is committed to protecting and respecting your privacy. We understand that keeping your financial and personal information secure and confidential is critical to earning and keeping your trust. It is important that you know that your trust is paramount to us.
This Policy applies to FriXion RC collection, use, storage, and transfer of information associated with FriXion RC sites, including www.FriXionRC.com, (collectively, “Site” or “Sites”).
“Personal information” is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that FriXion RC has or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
Information We Collect
Information Collected Directly From You
During a visit to our Site, you may provide us with information that uniquely identifies you including personal information such as names, postal and email addresses, telephone numbers, or credit card information. We also receive your personal information when you sign up, access, or update your online account or profile, order products, enter a contest or voluntarily submit other information to us.
We collect personal information from you in connection with the purchase of products from our Site in our legitimate interest in satisfying your order request and advertising our business. Specifically, we collect personal information such as your name, billing and shipping address, phone number, and email address. This information is collected so that we can complete your purchase, including updating you on the status of your order and delivering the products you ordered. We also use the email addresses you provide to send information about products or services that may be of interest to you. For information we collect from you to complete a purchase, we retain that information as long as necessary to complete the order. We will keep your name, address, and other location information until the product is delivered and for up to sixty (60) days after to ensure you receive your product. We may keep your contact information for an additional year from the last time you contact us in order to send you marketing materials on new and related products to those you may have purchased, but you can opt out of these communications by following the directions found in the communications.
Our partners on this Site may collect additional information during the purchase transaction on our behalf (including your credit card number, billing address, telephone numbers, and credit card information number, type of card, expiration date, and CVV number) also as part of our legitimate interest in processing payment for the purchase. Your credit card information is only kept for as long as necessary to process the payment and then is deleted from our system.
We collect your email address and your password when you create an account on our Site and use that information to confirm your identity when you log in to your account. We also collect your email address if you indicate on our Site that you would like to receive additional information about us and use that email address to send you that information. We will keep your account information (including your name, login, and account preferences) for as long as you have an account with us to allow us to verify your identity and to provide you with the account information you request. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted or required by applicable national laws.
Our Sites are not directed to children under age 13 and we do not knowingly collect personal information from children under the age of 13. Children under 13 should not provide their personal information to us through our Sites, to customer service, or in writing. If we learn that user information belonging to anyone under the age of 13 is stored on the Site, we will immediately delete such information and refrain from using it for any purpose.
Information Collected Automatically From You
Social Media: You may choose to log into the Site via various social media or social networking services or friend our social media or social networking accounts. By doing so, we can use these social networking services to provide you with a richer and more personalized experience with our products and services. Other than your screen name, we receive no information from social media or social network sites other than your email address and do not collect or view any other information about you found there.
Navigational Information: When you visit our Site, we automatically collect information related to how you got to the Site, such as browser type and version, service-provider identification, the Site from which you came, the site to which you navigate after leaving our Site, and the country from which you are accessing the Site. We use the information we collect about your browsing on the Site to make sure that the Site, and its associated parts, is functioning properly, that the Site is displayed properly for your equipment and software, and that we can provide you with information useful to your location.
Cookies and Google Analytics: This Site is also set up to install “cookies” on your computer to allow the Site to recognize users, customize their experience, or target marketing. A cookie is a small text file that a website’s server places on a user’s computer, mobile phone, or other device. The cookie provides information to the website’s server about the browsing activities of the user. Cookies can also be used to recognize users and maintain data related to a particular individual, including passwords.
- Better understanding how users use our Site;
- Detecting and defending against fraud and other security risks; and
- Better presenting advertisements, products, and/or services of interest to you.
To learn more about how Google Analytics collects and processes data, please visit “How Google uses data when you use our partners’ sites or apps”, located at www.google.com/policies/privacy/partners/. To learn about how to opt-out of Google Analytics, please visit http://tools.Google.com/dlpage/gaoptout/.
When you visit our Site, we ask you whether you want to have cookies installed on your computer or mobile device. If you choose not to have such cookies installed, we may not be able to provide you with all of the services or experiences described above.
For more information on cookies and their management, please consult your browser’s help file or visit sites like www.allaboutcookies.org.
You may give consent for our Site to capture and record certain precise geo-location or global positioning data from your device in order to tailor information to your location. We may link such location data to other information that you provide to us or that may be accessed in connection with your use of our Site.
You should be able to manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies, by adjusting your mobile device's privacy and security settings.
Use of Your Personal Information
We have legitimate business interests in using your information to perform certain activities for you and on your behalf and in advertising our business and products to you. We use your Personal Information to further these legitimate business interests. We use your name, address, telephone number, email address, credit card information (card number, expiration date, CVV number) to transact business with you (purchases, orders, payments, returns/exchanges, requests for information about our products and services, etc.) and to otherwise serve you as a customer.
We may share the same information with our partners who assist us in completing your order and delivering your product to you. The host of our e-commerce site, Shopify, may use your name, phone number and credit card information to assist us in processing credit or debit card payment for the transaction.
We may use your name, address, and email address to communicate with you about our products and services we believe you might find of interest and to administer promotions, surveys, contests and sweepstakes in which you might participate.
We also use the information automatically collected about you during your use of the website, as described above, to improve the effectiveness of our website, operations, mobile experience, or marketing efforts or as described elsewhere in this policy, to prevent against fraud and theft, and otherwise to protect our Site visitors and our business.
Our marketing efforts include the use of Google Analytics as described above.
Our employees and agents may view your personal information to perform their jobs and service your needs. We authorize access to your personal information to them on a need-to-know basis to provide you with our products or services to you, or for one of the other reasons listed in this section.
Sharing Your Personal Information
We may share aggregate, non-individual information, incapable of identifying a particular person, with third parties for lawful purposes.
California Privacy Rights
There are "do not track" or similar browser choices available to internet users with respect to online web activity. This Site does not currently respond to “do not track” signals. Given the present lack of consensus of what constitutes an informed election, appropriate trigger or breadth of scope of such choice, our Site will not operate any differently when a "do not track" signal is received.
California Civil Code Section 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e‐mail to customerservice@FriXionRC.com, or write us at: 1154 Reco Ave, Saint Louis, MO 63126
CA Privacy Rights
1154 Reco Ave, Saint Louis, MO 63126
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to [email address]. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Links to Other Websites
We may maintain your Personal Information on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We process data, including Personal Information, in the United States. We do not transfer your Personal Information to another organization or a country absent the existence of adequate security and privacy controls. We transfer Personal Information to the United States only with your consent or to perform a contract with you, and consistent with the practices described in this Privacy Notice. We do not collect or store sensitive information about you.
Tire Mart is committed to protecting the security of your personal information. We take commercially reasonable precautions and follow industry best practices to make sure that your information is not lost, misused, accessed, disclosed, altered or destroyed. We limit access to your personal information to only those employees, agents, personnel, and partners having a legitimate reason to access in order to provide our products and services.
No data storage, and certainly no data transmission over the Internet, can be 100% secure. Thus, while we strive to protect your personal information against unauthorized access and disclosure, we do not warrant or guarantee the security of any personal information you transmit to, from or through our Site. If we become aware of any unauthorized access to your personal information stored by or for us, we will notify you in accordance with all applicable laws and regulations.
Reviewing or Updating Your Information or Email Preferences
Reviewing or Updating Your Information
We believe that you have a right to know that the information we collect from you is accurate and up to date. Maintaining the accuracy of that information is very important to us. If you believe that information that we have collected about you is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes or deletion of that information, you can contact us at 1154 Reco Ave, Saint Louis, MO 63126.
You may opt-out of receiving marketing-related emails by clicking the "unsubscribe" link at the bottom of any email you receive from us or by changing the communication preferences on your online account or profile. If you no longer want to receive promotional text messages from us, please follow the cancellation instructions contained in the last text message. If you are having difficulty unsubscribing from our marketing communications using the above methods, please contact us at 800-645-2006.
If you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your account, orders, customer service inquiries, promotions participation and other matters.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at 1154 Reco Ave, Saint Louis, MO 63126.