Help Answers: Order Status

Has my order shipped?

Click the "Log in" link at the top right hand side of our site to check your orders status.

How do I change quantities or cancel an item in my order?

Call the office and speak with customer service 800.645-2006.

How do I track my order?

Click the "Log in" link at the top right hand side of our site to track your order. Select the order for which you wan to track. The shipping information will be in the lower left had section of the order form with how it shipped. 

My order never arrived.

Click the "Log in" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. You order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.