Help Answers: Pricing and Billing
Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse. Congress is considering passing a law allowing States to collect sales tax from internet sales, regardless of warehouse locations. If that happens, then we will have to follow the rule of law.
I have a question on my charges.
Click the "Log in" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance 800.645.2006.
I need a copy of my receipt/invoice.
Click the "Log in" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).